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Privacy Policy

Snowfuzzlab Studio Privacy Policy
1. General
Welcome to the Snowfuzzlab Studio official website. We are committed to protecting your privacy. This policy explains how we collect, use, and manage your personal information and the rights you have. Please read it carefully to understand our practices and how you can control your information.
This policy applies to products and services provided by Tongguan District Rongrongbing Apparel Workshop (铜官区绒茸冰服装工作室), registered at Room 618, Phase I, Jiahua International Plaza Apartment, Tongguan District, Tongling City, Anhui Province, China.

2. What we collect
1. Information you provide voluntarily:
  • Nickname, phone number, avatar, images, and similar data when you register or use our services;
  • Sensitive information such as height and weight when you order custom products;
  • Content you submit when contacting support or participating in activities;
  • Optional information required for specific features.
2. Information collected in the course of providing services:
  • Device, software, and log information;
  • Location information that may appear in content you provide.
3. Information from third parties:
  • Information obtained from third-party services such as WeChat, where you have authorized us to do so.

3. Storage
  • We generally retain data only for as long as needed to provide the service.
  • After services end, we will delete or anonymize data within a reasonable period.

4. How we use information
We use information for the following purposes and will not go beyond them without your consent:
  • Providing services and personalization;
  • Maintaining security of our services;
  • Managing software features and updates;
  • Inviting you to surveys and improving experience;
  • Recording anonymized operational statistics.

5. Disclosure
We do not actively publish or share information that identifies you with third parties, except when:
  • Required to perform a contract or meet a legal obligation;
  • Necessary for public safety or emergencies;
  • Disclosure is required or permitted by law;
  • A business transaction requires it and you have been notified as appropriate.

6. Your rights
You may access, correct, delete, or supplement your personal information where applicable. We may verify your identity before fulfilling requests. If you have questions, contact us using the details at the end of this policy.

7. Cookies and similar technologies
We and our partners may use cookies, identifiers, and similar technologies to improve your experience. We expect third parties who process data on our behalf to respect this policy.

8. Security
  • We use encryption, anonymization, and other appropriate measures where suitable;
  • We maintain internal policies and procedures for data protection;
  • If a breach occurs, we will activate our response plan and notify you when required.

9. Minors
  • Users under 18 require guardian consent;
  • Users under 14 require guardian assistance to register.

10. Changes to this policy
We may update this policy. If changes materially reduce your rights, we will highlight them and obtain consent where required.

11. Contact us
If you have questions, please contact us:
Email: [email protected]
Telegram: Use the QR code at the bottom of the website to join our group and reach us.
We aim to respond within 2 business days.

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Terms & Policies
  • Service Agreement (Fursuit Commission)
  • Privacy Policy
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